Maps UK & Ireland cannot be used on this device — TomTom Community

Maps UK & Ireland cannot be used on this device

Good evening,
Have just brought a 2011 Renault Laguna with Carminat TT. Dealer stated had lost card. I have ordered a replacement but getting error message although had allowed me to update on line. ‘ problem with map, UK & Ireland-343’.
Best way to sort issue?
Kind Regards


  • justmebrowsingjustmebrowsing Posts: 389 [Supreme Pioneer]
    Contact Customer support.

    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • VikramKVikramK Posts: 12,678 Moderator
    Hi @Adishakes

    Welcome to the community!

    I have reactivated the UK and ROI map on your account.

    Please remove the existing map first using TomTom HOME and then download a fresh version that will be offered for download.

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