purchased a map update UK & NI update not compatible wit my tomtom one 3rd edition. — TomTom Community

purchased a map update UK & NI update not compatible wit my tomtom one 3rd edition.

How do I get a refund?

Answers

  • desangesdesanges Posts: 2 [Apprentice Seeker]
    How do go about getting a refund?
  • DougLapDougLap Posts: 6,105
    Superuser
    Hi @desanges

    Contact Customer support.

    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    Doug
  • justmebrowsingjustmebrowsing Posts: 389 [Supreme Pioneer]
    edited February 2019
    So TT are STILL allowing people to buy maps and only THEN being told they can't use it as their device is no longer supported and they have to sometimes wait weeks for a refund! That is just not on!
    COME ON TOMTOM, FFS GET YOU HOUSE IN ORDER AFTER ALL THIS TIME!
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