REPORTING MAP ERROR ON MAP SHARE — TomTom Community

Map quality

REPORTING MAP ERROR ON MAP SHARE

rayhopleyrayhopley Posts: 34 [Master Explorer]
in Map quality
REPORTED BACK IN OCTOBER BEEN APPROVED BUT POSTCODE STILL NOT RECONISED ON TOM TOM START52

submitted 31 Oct 2018 14:49
street address RENAULT F1 TEAM N/A
city NA
postcode OX7 4
comments
POSTCODE OX7 4EE STILL NO RECONIZED ON TOMTOM START 52 THERE IS NO ROAD NAME
coordinates 51.92394, -1.38427
id c10f708b-e979-4d87-8162-8bc2b03b7e5c

Answers

  • DougLapDougLap Posts: 2,981 Superuser
    edited February 22
    The Start 42/52/62 only have Step by Step as a search option unlike the other Tomtom units which can have Quick Search.

    As. result they have a known problem with searching for some post codes especially in rural areas. My TT units with Quick Search finds it perfectly.

    Doug

  • cbrfireblade cbrfireblade Posts: 16 [Outstanding Explorer]
    Hi all, I am having a lot of trouble getting onto mapshare to correct some map errors. I log in and the page says access rights validated but the page just keeps flashing on and off. Have tried on my phone and tablet and the same thing happens. Just wondering if anyone else is having the same trouble to try and confirm if the problem is at my end or a connection problem at tomtom end. Cheers.
  • DougLapDougLap Posts: 2,981 Superuser
    edited February 24
    Hi @cbr fireblade

    Working okay on my MacBook.

    Dou
  • cbrfireblade cbrfireblade Posts: 16 [Outstanding Explorer]
    DougLap wrote: »
    Hi @cbr fireblade

    Working okay on my MacBook.

    Dou

    Hi Doug

    Cheers will try and figure out what the problem is. Obviously its at my end.

    Craig.
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