My tomtom go live 825 is not detected in 4 different computers, all with mydrive software(3 pc 1mac)

jcrmoliveira
Registered Users Posts: 1 
New Seeker

New Seeker
My tomtom go live 825 is not detected in 4 different computers, all with mydrive software(3 pc 1mac).
I've done everything I found online and in your support. Seems like a common problem, can you help?
I've done everything I found online and in your support. Seems like a common problem, can you help?
Tagged:
0
Answers
-
Anything here?:
https://discussions.tomtom.com/en/discussion/990570/faq-mydrive-connect-troubleshooting-tips
https://uk.support.tomtom.com/app/answers/detail/a_id/16339
https://uk.support.tomtom.com/app/answers/detail/a_id/19190
http://us.support.tomtom.com/app/answers/detail/a_id/21428/locale/en_US
Support:
Portugal
800780277
De Segunda a Sexta: das 08.00 às 16.30
And are you using the cable that came with the device when connecting to the computer?2