The glass on my watch was broken on holiday. Is this possible to repair? — TomTom Community

The glass on my watch was broken on holiday. Is this possible to repair?

DaveRitchieDaveRitchie Posts: 1 [Apprentice Seeker]
I broke the glass to my golf watch on holiday and have been trying to contact Tom Tom to see if they offer a repair service. They don't appear to have a facility to contact them to ask this question so trying this forum first to see if someone has done this and can point me in the right direction. Or if Tom Tom read this to see if they can contact me.

Answers

  • tfarabaughtfarabaugh Posts: 16,321
    Superusers
    TomTom does not offer a repair service, they will replace the device, for free if it is under warranty (assuming the damage is not broken glass or other user caused damage) or possibly for a fee otherwise (not recommended as TT Sports went out of business well over a year ago and the watches are a dead product). You need to contact Support to get the process started and find out what your options are. To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).
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