my watch will not stay connected to my Mac

kengraydad
kengraydad Registered Users Posts: 1
Apprentice Seeker
edited January 24 in TomTom Sports
there seems to be a problem with the usb cord connection. I can sync but it drops out and then will not charge the watch.

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,975
     Superuser
    Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle.

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