my watch will not stay connected to my Mac

kengraydad Registered Users Posts: 1
Apprentice Seeker
edited January 24 in TomTom Sports
there seems to be a problem with the usb cord connection. I can sync but it drops out and then will not charge the watch.


  • tfarabaugh
    tfarabaugh Posts: 16,975
    Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle.