my watch will not stay connected to my Mac — TomTom Community

my watch will not stay connected to my Mac

kengraydadkengraydad Posts: 1 [Apprentice Seeker]
there seems to be a problem with the usb cord connection. I can sync but it drops out and then will not charge the watch.

Answers

  • tfarabaughtfarabaugh Posts: 16,516
    Superusers
    Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle.
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