Our servers are very busy right now - message on MyDrive Connect

Jozef PJozef P Posts: 2 [New Seeker]
I am getting the following message when trying to log in to Mydrive connect:
Our servers are very busy right now
Click Retry a few times until you are connected. If that doesn't work, close MyDrive Connect and start it again.

Just got a replacement device as I sent in my via1615TM for repair as it was under warranty. Just wondering if it has something to do with that or is it a general issue affecting everyone.

Comments

  • LochfrassLochfrass Posts: 7,198 Superuser
    Hi
    You can try following

    MDC Home Delete folder manually.
    --> Click the MyDrive Connect icon in the notification area of the Windows taskbar or in the Apple menu bar, and then click > Exit/close
    --> Delete the HOME3 folder
    - Press keys "Windows" + "R", please type: %localappdata%
    - select the TomTom folder
    - delete the HOME3 folder
    --> Now restart the computer. Please do not shut down your PC and switch it on again, but explicitly select the item "restart" in the start menu.
    --> Reset the navigation device:
    - To do this, hold the on/off button with the device switched on until the drum sounds.
    --> Start MyDrive Connect again and log in.

    I hope it works

    Greetings from germany

    2xGo 5200 / Go Mobile App Android
  • Jozef PJozef P Posts: 2 [New Seeker]
    thanks, but it did not solve the problem
  • YamFazManYamFazMan Posts: 13,361 Superusers
    edited February 13
    Hi

    What Tomtom device is your replacement device ???

    ATB YFM



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