TomTom Go 6200 Comunity Map Update problem

grieg45

I own 2 TomTom Go 6200 navigation systems (one me, the other my wife). Did not had problem with updates before. But on both devices the latest 2 Community Map Updates seem to get installed but after reaching 95% they display:
Update Failed
Please try again. If the Udate fails again contact customer support at www.tomtom.com/support
When trying again it says there are no updates available. After about a week a new Comunity Map Update appears which fails to install with the same message.
I was wondering if anyone experienced a similar problem.

Dazzer6768

I have got tomtom6200
I purchased a update on Saturday it was the live service update.
It says on my order that it is complete but still not working on setnav, I have even done a factory reset.
Any help would be greatfu

Lochfrass

Hi @Dazzer6768
The Go 6200 has Lifetime traffic, lifetie maps and lifetime speedcams.
You don+t need buy live services.
Please call support to sort your account
For Phone Numbers you can look at this side:
https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1

Fraethetoon

just tried updating my Go 620, seemed a bit slow but I thought big update so I laid it down still plugged in, when I returned to it nothing, nada won’ even turn on

Fraethetoon

Problem fixed with a reset