Help please! Problem with map TomTom Go 740 Live

AdhamAdham Posts: 2 [Apprentice Seeker]
Please help. After connecting my device to my tomtom home for the first time today, my maps are all gone and all say problem with map. Help URGENTLY NEEDED PLEASE !!

Answers

  • VikramKVikramK Posts: 6,235 [Moderator]
    Hi Adham

    I have reactivated the map on your account...

    Please remove the existing map and download a fresh copy using TomTom HOME.

    Regards
    Vikram
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  • AdhamAdham Posts: 2 [Apprentice Seeker]
    Dear Vikram,

    Thank you for your reply. I've done what you said but halfway through downloading Europe's map, it gives me an error message that says:

    Error in contacting server: Failed to write to output file.

    And I have tried this several times and it gives me the same message and I am sure that I have a good internet connection.

    What do I do now?

    Regards,
    Adham
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