My adventurer watch has line across the screen how can I fix it? its only 3 days old

Fanus
Fanus Registered Users Posts: 1
New Seeker
edited January 24 in TomTom Sports
My adventurer watch has line across the screen how can I fix it? its only 3 days old
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Answers

  • tfarabaugh
    tfarabaugh Posts: 16,975
     Superuser
    Try a factory reset but it is likely a bad display. Contact Support to get a replacement under warranty (assuming you bought it new). To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).

    I would take care with your buying decision considering TomTom left the wearables business well over a year ago and is just selling out their inventory. All production and development has stopped and there will be no new features or changes to the existing features in the future. If you are able, you may want to consider returning the device and going with another brand that is active in the sports watch market and intends to continue producing and supporting devices.