Updating a Start 25

vunhappy
vunhappy Registered Users Posts: 2
Apprentice Seeker
just about at the point where it all goes in the bin. trying to upgrade the map on my start25 it managed to trash the current map and wont complete the load of a new one. i've tried added a memory card to it, turned of virus scanned (why is this needed) and it still will not complete. had the same last time , took 20 + goes, there has to be a better way. Any possible help /support before its trash?

Answers

  • dhn
    dhn Posts: 33,389
     Superuser
    What kind of card and what size? A 32 gb is the largest the device can handle but that is too much in my opinion. Try a 16 gb SanDisk card.
  • vunhappy
    vunhappy Registered Users Posts: 2
    Apprentice Seeker
    its a 16gb PNY card. the device formatted before i started the process. in the myconnect spftware it now shows as half full, i'm guessing with a corrupt map. also its the device is actually a start50 , i was mistaken earlier. looking at my router stats it looks like its download almost 15gb of data, but always goes back to the beginning. is a factory reset of some sort likely to be any help... its literally hours away from going in the trash.
  • dhn
    dhn Posts: 33,389
     Superuser
    See what support can offer:

    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.