support for older system
mubbets
Posts: 1 [New Seeker]
I actually made the effort to make an account. Just to make a statement about the, in my opinion, unacceptable situation that I can no longer get new maps for my tomtom XL live system. A really poor situation and for sure that I will never (!) again invest in any of the tomtom products. A totally unsustainable business model and very disappointing indeed.
And by the way, it took me about 10 minutes to find any channel to give feedback on this. No wonder this company doesn't make products that will have repetitive buyers...
You can hear I am not so happy....
And by the way, it took me about 10 minutes to find any channel to give feedback on this. No wonder this company doesn't make products that will have repetitive buyers...
You can hear I am not so happy....
0
Comments
@mubbets
Tomtom EOL (End of Life) Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured
See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
________________________________
If you have Lifetime Maps or an existing Map Subscriptions Call Tomtom Support...
When calling....
Tomtom are monitoring Eol support by an Auto Response Phone System
When prompted DO NOT provide your Tomtom model information... Wait for a live agent to respond
Phone Tomtom Support....
https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1
ATB YFM