Runner 3 screen broken — TomTom Community

Runner 3 screen broken

The screen of my runner 3 is broken, but it still works. Now I would like te replace / fix it and get in contact with TomTom for that. The live chat doesn't work at my computer at work, in the weekend you can not chat and there is no telephone number or e-mail adress from TomTom in the Netherlands mentioned at the website. So how do I can get in contact????

Comments

  • tfarabaughtfarabaugh Posts: 16,734
    Superusers
    TomTom does not offer a repair service, they will replace the device, for free if it is under warranty (assuming the damage is not broken glass or other user caused damage) or possibly for a fee otherwise (not recommended as TT Sports went out of business well over a year ago and the watches are a dead product). You need to contact Support to get the process started and find out what your options are. To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).
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