MyDrive Connect - Outage

Go 5200 has only Europe Map installed - meant to have World Maps?

suzanne1964
suzanne1964 Registered Users Posts: 1
New Seeker
in Map purchase & installation
Today I bought the Go 5200 as it was advertised as having World Maps - free lifetime updates and can only see access to Europe Maps in the Map settings. How do I get the World Maps?

Comments

  • DougLap
    DougLap Posts: 9,831
    Superuser
    edited February 2019
    Hi @suzanne1964

    Depending on the map you want to install you may need to add a Micro SD card, preferably 16gb or 32gb to add to the available memory on the unit. If you want to add the USA map to the European you have then a card will definitely be required.

    Tap Menu
    Tap Settings
    Tap Maps
    Tap Add a map
    Select the map you want.

    If no maps appear contact Customer Support and get them to sort your account out.

    Doug
  • YamFazMan
    YamFazMan Posts: 20,794
    Superuser
    edited February 2019
    Hi
    Tomtom Support United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    ATB YFM

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