How do you change your user name? — TomTom Community

How do you change your user name?

alanG_tomtomalanG_tomtom Posts: 4 [Apprentice Seeker]
I do not remember seeing where to put user name when signing up on here, only a place for email.

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Answers

  • alanG_tomtomalanG_tomtom Posts: 4 [Apprentice Seeker]
    Thanks for info. It looks like it has already been changed by someone, so thanks tom that person.
  • alanG_tomtomalanG_tomtom Posts: 4 [Apprentice Seeker]
    tom to.
  • jatco12345jatco12345 Posts: 6 [Apprentice Seeker]
    I'd like to change my user name to what I had before. When I recently received assistance from TT support to reset and change my email address, they assigned my name as my user name. Before it was 'Jatco' with many posts. I'd like to go back to Jatco. Can this be done?
  • DougLapDougLap Posts: 6,384
    Superuser
    Hi @thomas_tricarico

    I think you will have to contact Customer Support to try and get the Username changed as it is greyed out in edit mode.

    Canada (en)
    +1 877-757-7137
    Monday - Friday: 9:00 a.m. to 6:00 p.m. EST

    Canada (fr)
    +1 888 301 0690
    lundi-vendredi: 06h00-11h30 EDT

    Don't answer any questions but wait for an agent to answer.
  • jatco12345jatco12345 Posts: 6 [Apprentice Seeker]
    Thanks for that info DougLap. Will try them tomorrow.
  • jatco12345jatco12345 Posts: 6 [Apprentice Seeker]
    ....if they are open on Remembrance Day.
  • VikramKVikramK Posts: 10,449 Moderator
    Hi @thomas_tricarico

    You sent me a PM and I replied to you there. Could you please confirm the interchange of usernames for both accounts?

    Thanks,
    Vikram :)
  • jatco12345jatco12345 Posts: 6 [Apprentice Seeker]
    Hi Vikram.
    Interchange of usernames for both accounts.? Can I not have only 1 account.
    Not sure why TT support created a new account instead of reactivating my original account and my posts etc.
    Whatever works out best

    Thank you
    Thomas/Jatco
  • VikramKVikramK Posts: 10,449 Moderator
    Hi Thomas

    I have sent you a PM..

    Thanks
    Vikram
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