How do you change your user name?

alanG_tomtom

I do not remember seeing where to put user name when signing up on here, only a place for email.

dhn

Well, you can call support to see if they can assist as it is not a good idea to have an email address viewable for whatever reason on a public forum.

United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.

Another method might be to indeed register as a new user and fill in a user name when prompted (the location is there).

Finally, perhaps @VikramK, the moderator here, might see this thread and get involved to assist you.

dhn

Well, you can call support to see if they can assist as it is not a good idea to have an email address viewable for whatever reason on a public forum.

United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.

Another method might be to indeed register as a new user and fill in a user name when prompted (the location is there).

Finally, perhaps @VikramK, the moderator here, might see this thread and get involved to assist you.

alanG_tomtom

Thanks for info. It looks like it has already been changed by someone, so thanks tom that person.

alanG_tomtom

tom to.

jatco12345

I'd like to change my user name to what I had before. When I recently received assistance from TT support to reset and change my email address, they assigned my name as my user name. Before it was 'Jatco' with many posts. I'd like to go back to Jatco. Can this be done?

DougLap

Hi @thomas_tricarico

I think you will have to contact Customer Support to try and get the Username changed as it is greyed out in edit mode.

Canada (en)
+1 877-757-7137
Monday - Friday: 9:00 a.m. to 6:00 p.m. EST

Canada (fr)
+1 888 301 0690
lundi-vendredi: 06h00-11h30 EDT

Don't answer any questions but wait for an agent to answer.

jatco12345

Thanks for that info DougLap. Will try them tomorrow.

jatco12345

....if they are open on Remembrance Day.

VikramK

Hi @thomas_tricarico

You sent me a PM and I replied to you there. Could you please confirm the interchange of usernames for both accounts?

Thanks,
Vikram

jatco12345

Hi Vikram.
Interchange of usernames for both accounts.? Can I not have only 1 account.
Not sure why TT support created a new account instead of reactivating my original account and my posts etc.
Whatever works out best

Thank you
Thomas/Jatco

VikramK

Hi Thomas

I have sent you a PM..

Thanks
Vikram