Camera updates.
kev1234
Registered Users Posts: 3 
Apprentice Traveler
Apprentice Traveler
I have a Tomtom 5000.I have not received any camera updates for 2 weeks now which hasn't happened before.There is usually 1 or 2 every week.
Anyone know why\having the same problem.
Regards to all.
Anyone know why\having the same problem.
Regards to all.
1
Comments
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Many seem to be suffering the same problem. You can call support to see if Tomtom is making any headway in resolving the issue:
:flag_gb: United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.0 -
It is the same for me in France.0
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My 6200 tried to update Wednesday 30th January but had a failure message and said try later, usually updates once a week.
Why don't TT tell customers when there is a problem instead of having to search various website to see what the problem is, as far as I can see there has been no update from TT on what the problem is or when it will be resolved!!!!!!! Poor customer service as usual!0 -
On Thursday I had the cam update on my two devices.
One of them ended with an error message and the other one ran successfully0 -
I got a Camera Update, today, for my GO520 (as is typical, it was 4MB in size).
Ran it & the MDC stated it had successfully completed, but the device said it hadn't!
Went back to MDC, it now stated that I had a Camera Update, but only a few 100kB in size!
Ran that & both said it was successful. However, the MDC now said I STILL had a 4MB update.
Ran it again & it was finally successful!
Regards, John-Jay
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Speed camera updates failed today
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Rider 550 Speed camera updates failed today This is the second failed update this week, anyone else having problems? 0
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Hi @raesewell
There has been an occasional problem. If you get another update if there is more than one try doing them individually.
Doug5
