I recently got a Via 52 and was really looking forward to it having traffic updates and using it to handle phone calls. Anyway after about a month I’m ready to chuck it in the bin. If I have the directions at a sensible volume the phone call volume is almost inaudible. If I have the phone volume at a sensible level the voice directions are deafening. So reluctantly I thought I’d have to use something else to handle phone calls, but then found out that if I disconnect the phone for calls I have to disconnect for traffic too. So it’s basically impossible to use all the features of the unit. Does anyone have a solution to this? TomTom have basically said nothing. Their “support” seems to be designed to make it as hard as possible to actually contact them. I’m thoroughly disillusioned and if I could get a refund I would grab it with both hands.