Go Live 1005 rebooting

Erikq

My Go Live product run a wheeler in the right hand side and after few second they do a restart.

Updated to current version of software.

I have also tried a cold start and a total cold with 3 times interruption.

Still the same problem with the running wheeler in the right side

dhn

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5150user

Did your problems start after a tomtom map upgrade ?

And does your device start but locks up then restarts itself and is stuck in this loop ?

It is fixable but you need to use you computer and the TOMTOM software MY DRIVE CONNECT to change the map from the FULL map to a SMALLER “ZONE” map

Towards the end of page 1 of thread below and continued onto page 2:-

https://discussions.tomtom.com/en/discussion/1032274/go-live-1005-keeps-turning-off-freezing-rebooting/p1

The key bit is here and posted by johnst:-

OK
I will tell you how I have succeeded:
- hold the start button until drum sound is heard.
- wait 10 to 20 seconds
- press the start button again to switch off
- briefly press the start button again
repeat until the device starts normally

When the device has started:
- connect the device directly to the computer
- download a smaller part of the map (not as usual the entire map)


Connection to the PC is only possible if the device has been started normally

5150user

Also discussed here

https://discussions.tomtom.com/en/discussion/comment/1629541/#Comment_1629541