TomTom Sports not exporting to Strava

paulpay

Hi,

As of at least 7.30pm UK time yesterday, Sports is not exporting to Strava - I look into the Apps & Exporting page and get the below - never seen this before in the 3 years I that I have been using my watch / settings.

No option to log in to Strava (I already linked and I'm logged in).

My run successfully transferred from watch to my account, and I know how to then download the .fit file and import to Strava, but obviously I'd prefer this to happen automatically.

Thanks
Paul

tfarabaugh

Your best bet is to remove the Strava upload and then reinstall it just to be sure. On the Apps & Exporting tab delete the entry for Strava. Then go into Strava and under Settings> Apps revoke the access for TomTom. Now go back into TomTom Sports and add Strava again. You will be prompted for your Strava login credentials which will reset the link.

I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.

paulpay

Thanks - this fix seems to have cured the issue. I will see if my run this evening syncs seamlessly.