TomTom Via 1615TM - corrupted map, can't uninstall
CKL25
Registered Users Posts: 1 
New Traveler
New Traveler
I have a new Via 1615TM that I hooked up to my computer to get started. The first installation was interrupted and now it says that the map is corrupted. It won't let me delete/uninstall the corrupted map. I have read through various forums to try different methods of fixing this and nothing works.
I have:
-uninstalled the program from my computer
-deleted the local app data file
-rebooted the device
-put in an SD card to give the device extra memory
During the device reboot, I thought maybe everything was getting fixed, but it still stalled out and says there's no map available.
Help please!
I have:
-uninstalled the program from my computer
-deleted the local app data file
-rebooted the device
-put in an SD card to give the device extra memory
During the device reboot, I thought maybe everything was getting fixed, but it still stalled out and says there's no map available.
Help please!
0
Comments
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Anything here?:
http://us.support.tomtom.com/app/answers/detail/a_id/16695/kw/no maps found
Support:
Canada (en)
+1 877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST0 -
My map download stalled after 60% on my Start 25. . I tried everything,. Support said it was my computers anti virus and firewall. Then they said it was my providers limitations. I stopped anti virus, firewall my provider did something but it still stalled at 60%. Reading the above I uninstalled Mydriveconnect, reinstalled and this time it offered updates. After doing the updates, it then worked. God knows why!!! But thanks for the help given here.
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