TomTom Map Update not possible due to space

TomTomTraveller125 Registered Users Posts: 1
New Traveler
edited January 2019 in Map purchase & installation
Dear TomTom,
A few months ago I bought a map update of western europe for my TomTom Via125 4GB. With this update I also bought updates for the next year.
Now when I want to update it the update does not fit on the tomtom forcing me to install a smaller map which I dont want and where I didn't pay for!!!

How can this be resolved?