Broken Strap

Amy Brown

Hi there. I am onto my third strap for my TomTom watch. I sent through a request in November 2018 to get a replacement strap however I still have not received it or heard anything. Please can I have some assistance
Thanks

VikramK

Hi Amy

I see you are located in SA, so I would suggest that you place an request here: https://uk.support.tomtom.com/app/strap_request/locale/en_ZA

Your previous contact were with the US support and so they were not able to send the replacement.

Regards
Vikram