VIA 1530 refuses voice commands

NeedAnswersPls

Device won't respond to voice commands; says I need to download computer voice. Not sure why b/c Lori and Richard (U.S.) are already loaded. Went online thru my acct & chose Bonnie but it doesn't download after putting into my cart. Not sure where to go from here.

dhn

You need Samantha as the computer voice for your device. If not there, call support to add to your account to download:

:flag_us: United States
877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

Niall

@NeedAnswersPls

You need to use the voice "Samantha" or "Tom", if they are not on your device see https://en.discussions.tomtom.com/mydrive-connect-apps-474/install-and-remove-voices-with-mydrive-connect-1022208