Carminat help required
Kev68Lu
Posts: 1 [New Traveler]
Hi
I have recently purchased a car with the renault Carminat, I have changed my tomtom account from my XL to the Carminat and updated the mats but when I install the card into the system in the car it reads the following...PROBLEM WITH MAP, YOU CANNOT USE THIS MAP ON THIS DEVICE; EUROPE -100565.
Any help would be appreciated in pointing me in the right direction.
Cheers
I have recently purchased a car with the renault Carminat, I have changed my tomtom account from my XL to the Carminat and updated the mats but when I install the card into the system in the car it reads the following...PROBLEM WITH MAP, YOU CANNOT USE THIS MAP ON THIS DEVICE; EUROPE -100565.
Any help would be appreciated in pointing me in the right direction.
Cheers
0
Comments
Welcome to the community and sorry for my late reply...
I have reactivated the map on your account. Please remove the existing map first using TomTom HOME and then download the fresh copy.
Regards
Vikram