Map share community map update not working! — TomTom Community

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Map share community map update not working!

Boots212931Boots212931 Posts: 3 [Neophyte Traveler]
edited January 30 in Travel lounge
Have updated my device but the Map share will not update, any one got any ideas??

Comments

  • MarthaCarolinaMarthaCarolina Posts: 2 [Apprentice Traveler]
    I have been trying to update the community map and it is impossible. Appears "error updating, try again" What can I do?
  • lampardlampard Posts: 4,093 TomTom Moderator
    edited July 1
    Hi @MarthaCarolina

    I've made some changes in the back-end, please empty the download the folder and restart the download again. See the steps below:
    -Disconnect the device from the PC and Reset it by holding down the off button for 20 secs until you hear the ‘drumbeat’ release the button.
    -Open/Run ‘My Drive Connect> Click on the Cog Wheel Icon Screen top right> Click on the Downloads Tab> Empty download folder> Save settings.
    -Connect the device, it will say 'updating' for a while. Once this is done, select the mapshare update to download.

    Hope this helps!

    Cheer, lampard

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