Hot to complain
Madbadrob100
Posts: 4 [Neophyte Traveler]
Aafter waiting 21 days for a replaement part and being told its posted weve sent a replacement to buy it you will get it quicker to now being told its out of stock wait 5 to 10 dayz more. Asked to speak to managet always in a meeting. No one tells same story want this resolving so i can get what am supposed to and what was agreed in the contract made when purchased
0
Comments
We are moving our repair centres and there are certain challenges there.
I reviewed your case open with the customer service and I see the request to send a replacement is already placed.
We apologies for the trouble caused due to the delay but a team is already working on getting things back on track.
Thanks
Vikram
Did a reply resolve your query, please mark it as answer!
Try the search; the information you are looking for could already be available.
When you update a map the first thing that happens is it removes the old map tp make space.
I have the GO5000 and I have a Micro SD Class 10 16GB card installed as the full European map is circa 8GB and too big or an 8GB card and the internal memory.
When you add the Card and turn the unit on it should ask you what you want to format the card for. You select Map. Is the SD card showing when you attach your TT to your computer and open MyDrive Connect. It should be visible near the top of the screen with an indication of the available space on it. If it is not showing.check that the card is fully pushed/clicked in its slot.
Tap Menu
Tap Settings
Tap System
Tap Format Memory Card.
When the card I visible in MyDrive Connect thens go to My Maps and ask it to install the Europe Map.
By the way when you turn your unit on afterwards it should restore any Favourites and POI files you may have lost as they should be stored in your TT account .
Doug