Customer Service

PhilCN

Three days ago I raised a Support request through the Tom Tom website. I have still heard nothing from Tom Tom. Where can I get a free phone number to call Tom Tom customer services for the UK. Why is it that a company that made €903 million in 2017 can't provide decent customer support?

YamFazMan

Hi
@PhilCN

Free ??? Sorry No

Tomtom Support
:flag_gb: United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.

ATB YFM

VikramK

Hi PhilCN

Reviewed your account and I see a response has been sent to you yesterday.

They have advised some troubleshooting steps, could you try those and respond back..

Thanks
Vikram

Nicolae3622

I need address for customer service
My TomTom 6250 have lost signal and after turned off and never turn on

YamFazMan

Hi
@Nicolae3622
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)

The way of contacting Customer Services has changed
The easy way Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

The official way to Contact Tomtom Support.....
https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM

andrewmartin232

YamFazMan wrote: »

Hi
@Nicolae3622
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)

The way of contacting Customer Services has changed
The easy way Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

The official way to Contact Tomtom Support.....
https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM

can you share updated customer support , where we can get touch up with support team.

Kindly do update plz.

Thanks in advance