Update of Europe truck map

TheresaL6400
Registered Users Posts: 1 
New Traveler

New Traveler
Trying to update the map of Europe for a Campervan, 3.5t. Update size was 8.9GB.
The update got to 93% and then failed. There is now no map at all on the TomTom. I can't find out the software running on the TomTom without a map on it! The TomTom is a Go Professional 620. My data allowance is now almost finished. We are in Europe without a working Tomtom.
Help
The update got to 93% and then failed. There is now no map at all on the TomTom. I can't find out the software running on the TomTom without a map on it! The TomTom is a Go Professional 620. My data allowance is now almost finished. We are in Europe without a working Tomtom.
Help
0
Comments
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Call support for the country you are in. They are supposed to speak English:
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-9881050