Lifetime maps update on Start 52 failed

JankaV

A year ago I bought Tomtom Start 52 (S/N XRxxxxxxx29) with free lifetime maps, but now it says "Map Subscription expired". Anybody can explain this?
A help will be appreciated.

Mod edit: Please don't post private or personal information on a public forum.Thanks!

YamFazMan

Hi
@JankaV
Ring Tomtom Support to sort you account....

:flag_cz: Ceská Republika
+420 23 90 00 491
pondelí-pátek 09:00-17:30

ATB YFM

dhn

Tomtom has said they will honour the map lifetime subscriptions even for models considered End of Life.

Call support to clarify but do NOT respond with a model when prompted in order for a live agent to come on line:

:flag_cz: Ceská Republika
+420 23 90 00 491
pondelí-pátek 09:00-17:30

(and remove the serial number from your post. It shouldn't be there in a public forum. Just click on the 3 horizontal dots on te bottom right of your post to get to the 'edit' link)