Bluetooth headset not found — TomTom Community

Bluetooth headset not found

CarntspellCarntspell Posts: 1 [New Traveler]
Hi,

Ive had my Spark 3 for a while now and its worked fine but now my tom tom headset keeps coming up as not found.

I checked forums previously and they say to reset and re-pair. Ive tried that countless times and its still not working.

Ive checked the manual and searched online but cant find any solution. Ive also taken it all away from any other bluetooth devices and it still wont find the headset.

Any suggestions?

Thanks

Comments

  • tfarabaughtfarabaugh Posts: 16,626
    Superusers
    Make sure the headphones are in pairing mode while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). Once they are paired you do not need to pair again, but make sure the headphones are turned on while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). This works for me every time. If I do it the other way and got to search first it often won’t find them. Finally, make sure you are not putting the headphones into pairing each time. If you hold the power button for a second too long it will put it into pairing mode. For pairing purposes, leave the headphones sitting on the watch so they are as close as possible. And again, make sure you are in clock mode before going into pairing mode (just like when you turn them on to listen) and only press up once you have gotten the confirmation from the headphones that they are in pairing mode.

    I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
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