TomTom Professional 6250 GPRS

Reklamytanekenciu123
Reklamytanekenciu123 Registered Users Posts: 1
New Traveler
edited January 2019 in TomTom Services
Hello,
My device not working corectly. In Lithuania all works good, but when come in Poland GPRS is just disconected. Today ride about 600km and nothing. Do factory reset, uptaded all updates and nothing. With WiFi or bluetooth working corectly. What can i do more?
Thank you..

Comments

  • VikramK
    VikramK Administrators Posts: 13,787
    Moderator
    Hi Reklamytanekenciu123

    Welcome to the community!

    I have asked our 2nd Line team to make certain changes in the back end.

    This ideally should fix the problem with GPRS disconnected status on your GO PROFESSIONAL device.

    Just do a soft reset(Charge the device for more than 2 hours. Press and hold the on/off button till you hear the drum sounds), plan a route and test it.

    Regards
    Vikram