speed camera update not working ?

budgie63
budgie63 Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in TomTom Services
Hi , i have a go 500 sat nav which is normally updated once a week.
But since before xmas it keeps saying that its up to date !
Not sure if i have been doing something wrong or if there is some other problem?
Thanks for any solutions.

Comments

  • raesewell
    raesewell Registered Users Posts: 180
    Exalted Navigator
    I too have had no updates for over a week on my Rider 550.
  • Shippy33
    Shippy33 Registered Users Posts: 47
    Outstanding Wayfarer
    Not had updates for 3 weeks on my go50, not happy as only just renewed my subscription. Time to contact the BBC watchdog program
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hello all

    I posted about an ongoing issue last week due to which we are unable to roll out updates, here

    Unfortunately, I am not sure on an exact time frame but I soon as I have an update I will post back...

    Regards
    Vikram
  • budgie63
    budgie63 Registered Users Posts: 2
    Apprentice Traveler
    Thanks Vikram.
  • Hylke
    Hylke Registered Users Posts: 5
    Apprentice Seeker
    i bought or renewed speed cams, on GO 1005 live, impossible to install, impossible to get support from TT no emails, no tel numbers, how do the opperate
    [email protected] 
  • Hylke
    Hylke Registered Users Posts: 5
    Apprentice Seeker
    how do we get refunds from tomtom
  • dhn
    dhn Posts: 33,382
     Superuser
    Call support for your country:

    https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers

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