No speedcam or mapshare updates this week?

Rubach
Rubach Registered Users Posts: 244
Renowned Trailblazer
edited January 2019 in TomTom Services
No updates for my GO 5100 this tuesday...nothing today.

Whats up?
«1

Comments

  • Shippy33
    Shippy33 Registered Users Posts: 47
    Outstanding Wayfarer
    No I haven't had any on my go50 this week yet either
  • Lost_Soul
    Lost_Soul Registered Users Posts: 417
    Supreme Pioneer
    After the Tomtom server system outage last week, I finally was advised of an available update shortly after midnight last Thursday, that was the only update that week.

    Normally I have updates on both Tuesday & Thursdays of each week - this week nothing so far!
  • VikramK
    VikramK Administrators Posts: 14,030
    Moderator
    Hello Everyone,

    Currently there is an technical issue with rolling out the speed camera updates and we are looking into it..

    I will keep you posted once I have some update on it..

    Regards
    Vikram
  • Rubach
    Rubach Registered Users Posts: 244
    Renowned Trailblazer
    Thanks for the info VikramK.

    FYI. No speedcam updates or mapshares updates today....

    Thank higher powers this is not a financial service. This has been going on for so long TomTom would have drowned in class action lawsuits....years ago.

    How it is even possible to show so little regard to customer service is frankly beyond me.
  • raesewell
    raesewell Registered Users Posts: 184
    Exalted Navigator
    Any more news yet?? This situation is totally unacceptable. I am a big Tomtom fan but am losing my respect.
  • miketorcy
    miketorcy Posts: 3,558
     Superuser
    The same for me! Not so important.
  • Shippy33
    Shippy33 Registered Users Posts: 47
    Outstanding Wayfarer
    Tomtom on its last legs
  • johnp99
    johnp99 Registered Users Posts: 63
    Outstanding Wayfarer
    VikramK wrote:
    Hello Everyone,

    Currently there is an technical issue with rolling out the speed camera updates and we are looking into it..

    I will keep you posted once I have some update on it..

    Regards
    Vikram
  • johnp99
    johnp99 Registered Users Posts: 63
    Outstanding Wayfarer
    Hi Vikram,
    Same problem I reported yesterday, no updates, map or speed camera, ANOTHER mess up by TOM TOM.
  • Lost_Soul
    Lost_Soul Registered Users Posts: 417
    Supreme Pioneer
    I had a mapshare update today but no Speed Cameras...................... :thinking: hopefully they will be released soon?
  • johnp99
    johnp99 Registered Users Posts: 63
    Outstanding Wayfarer
    We will have to wait ,again,for TOMTOM, to get finger out. Why does it take so long to sort out the problems??.
  • johnp99
    johnp99 Registered Users Posts: 63
    Outstanding Wayfarer
    Whoopee! Just updated Mapshare, now eagerly waiting, in anticipation, of any more updates.
  • Lost_Soul
    Lost_Soul Registered Users Posts: 417
    Supreme Pioneer
    Updated a 2nd Mapshare this morning But still no Speed Camera updates :thinking:
  • johnp99
    johnp99 Registered Users Posts: 63
    Outstanding Wayfarer
    AS Lost Soul, I have just updated, Sat 0853 hrs, another map update, no speed cams yet. Vikram K says still working on it.
  • miketorcy
    miketorcy Posts: 3,558
     Superuser
    Lost Soul wrote:
    Updated a 2nd Mapshare this morning But still no Speed Camera updates
    :thinking:
    The same for me.
  • raesewell
    raesewell Registered Users Posts: 184
    Exalted Navigator
    When will the speed camera updates be available again, It's been weeks now.
  • justmebrowsing
    justmebrowsing Registered Users Posts: 389
    Supreme Pioneer
    You'll most likely firstly find out by regularly checking your device (updating via MyDrive/TTHome etc) or reading further posts from users here rather than wait for a prominent announcement AND apology from TT themselves!
    They certainly should, as an absolute minimum, extend ALL speedcam subs for the time they've been out, let alone automatically add, say, perhaps a 3 month extension as a gesture of good will?
  • justmebrowsing
    justmebrowsing Registered Users Posts: 389
    Supreme Pioneer
    Apparently NOW, FINALLY, available again!
  • raesewell
    raesewell Registered Users Posts: 184
    Exalted Navigator
    No camera updates in the UK
  • Lost_Soul
    Lost_Soul Registered Users Posts: 417
    Supreme Pioneer
    Apparently NOW, FINALLY, available again!


    I have had no mapshare updates so far this weeks and no speed camera updates since before mid-January. :persevere:

    @justmebrowsing

    Did your post mean you have seen/installed speed camera updates or was it just wishful thinking? :thinking:
  • miketorcy
    miketorcy Posts: 3,558
     Superuser
    Apparently NOW, FINALLY, available again!


    Nothing in France.
  • raesewell
    raesewell Registered Users Posts: 184
    Exalted Navigator
    It's getting past a joke now!
  • Shippy33
    Shippy33 Registered Users Posts: 47
    Outstanding Wayfarer
    No camera updates, faulty advanced lane guidance, routing down farm lanes. Whole company not fit for purpose and needs to be publicly shamed
  • justmebrowsing
    justmebrowsing Registered Users Posts: 389
    Supreme Pioneer
    I found the latest speedcams (29/1/19) by googling:-

    "TomTom Official speedcams"

    Simples:wink:
  • raesewell
    raesewell Registered Users Posts: 184
    Exalted Navigator
    I found the latest speedcams (29/1/19) by googling:-

    "TomTom Official speedcams"

    Simples:wink:
    And after doing this did you manage to download them to your device?

    Camera updates just downloaded in the UK 3.17pm 30 January 2019