Voice control cannot be used with your display language- GO 50

TomTom 50,
Only have Jane as a voice.
Cannot find Serena to download. Apparently this is needed.?
Ken

Comments

  • dhndhn Posts: 32,896 Superusers
    @Rainorshine

    Call support and have 'Malcolm' and 'Serena' added to your account:

    :flag_gb: United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • RainorshineRainorshine Posts: 12 [Renowned Trailblazer]
    The support line says that my GO 50 can only be supported online!
  • VikramKVikramK Posts: 6,322 TomTom Moderator
    Hi Rainorshine

    I would recommend that you try downloading computer voices using MyDrive Connect.

    See here

    Regards
    Vikram
    Have a question? Ask!
    Did a reply resolve your query, please mark it as answer!
    Try the search; the information you are looking for could already be available.
  • RainorshineRainorshine Posts: 12 [Renowned Trailblazer]
    I managed to contact the UK support helpline and they added Serena remotely to my account so all is working again! I must remember in future not to delete the file when I remove unwanted voices.
  • mabfreightmabfreight Posts: 3 [Apprentice Traveler]
    anyone can help me please, really need the Serena and Malcom computer voices on my 6250.
    please, please, please !
  • dhndhn Posts: 32,896 Superusers
    Call support to add them to your account:

    :flag_gb: United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
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