VIA 52 No maps available - but MyDrive Connect says its there

Bal
Registered Users Posts: 13 
Legendary Explorer

Legendary Explorer
HI,
I have a VIA 52 with Lifetime UK maps. On the device, it says 'No Maps Available' but when connected to MyDriveConnect, it shows the map is installed fine. Doesn't show as corrupted or anything. How do I remove & reinstall?
Tried the hard reset option (30sec hold, then 3 clicks etc) to no avail.
ANy suggestions?
Thanks.
I have a VIA 52 with Lifetime UK maps. On the device, it says 'No Maps Available' but when connected to MyDriveConnect, it shows the map is installed fine. Doesn't show as corrupted or anything. How do I remove & reinstall?
Tried the hard reset option (30sec hold, then 3 clicks etc) to no avail.
ANy suggestions?
Thanks.
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Already tried that. I'm not getting the option to uninstall the map and it's not showing as corrupted so I can't progress any further.0
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Call support for your country then:
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-9881050