VIA 52 No maps available - but MyDrive Connect says its there

Bal

HI,

I have a VIA 52 with Lifetime UK maps. On the device, it says 'No Maps Available' but when connected to MyDriveConnect, it shows the map is installed fine. Doesn't show as corrupted or anything. How do I remove & reinstall?

Tried the hard reset option (30sec hold, then 3 clicks etc) to no avail.

ANy suggestions?

Thanks.

dhn

Maybe this

http://us.support.tomtom.com/app/answers/detail/a_id/16695/kw/no maps found

Bal

Already tried that. I'm not getting the option to uninstall the map and it's not showing as corrupted so I can't progress any further.

dhn

Call support for your country then:

https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-988105