Support chat service will not connect to server

Derekbarrier

have been trying to get into a chat for an issue with my golfwatch.

But jut get to a screen that is trying to connect to the chatserver - and just stays like that for ever!

Cannot find anyway to get through to TomTom to raise the query with them.

Any other thoughts please??

VikramK

Hi Derikbarrier

I just tried this and got connected..

Could you please try again? Let me know if you still see it..

Regards
Vikram

Derekbarrier

Hi Vikram,
Thanks for your response.



Have just been trying again - but the same problem.


I am accessing via tomtom.com/368 as per the recorded phone message after I had tried to telephone for support.

So, feat that I am still stuck.


Rgds

VikramK

Hi Derekbarrier

Works for me... Which browser are you using?

I have tried using it on Firefox and Chrome..

Regards
Vikram

Derekbarrier

Thanks - worked with Chrome fine.

I am a IE user - as I don't like edge particularly, But this is the second instance of issues with IE these days. (Not related!!)

Maybe I just have to grow up! Thanks for your help.