Screenpictute for My drive av just 20%
Ebbe
Registered Users Posts: 3 
Apprentice Traveler
Apprentice Traveler
I installed My Drive on a new computer and get the Tomtom Ikon on screen.
But then I connect my Trucker it just fill the laying white termometer 3 cm and then close down in a loop ?
A smal plate tell me to install a new version of My Drive
from where. I not even can uninstall the app.
Any tips or trix colud it be a windows 10 update or what happens.
But then I connect my Trucker it just fill the laying white termometer 3 cm and then close down in a loop ?
A smal plate tell me to install a new version of My Drive
from where. I not even can uninstall the app.
Any tips or trix colud it be a windows 10 update or what happens.
0
Comments
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Hi @Ebbe
Are you talking about the MyDrive Connect software? If that's it you can find the latest version here, its installation will delete the previous version:
http://uk.support.tomtom.com/app/answers/detail/a_id/12428
If your computer is new, before I advise you to do all your system updates with 'Windows Updates'.
Regards.0 -
Thanks for angaments.
I downloaded latest software, but still the same small My Drive Picture 10-20 % just not readable.
All windows 10 upgrade completed, the program cant uninstalls from Windows app .
more ideas to test ?0 -
@Ebbe
To install or uninstall the software you use a PC account with administrator rights?
For display too small it may be related to the definition of your screen, see this topic on 4K screens:
https://en.discussions.tomtom.com/mydrive-connect-474/mydrive-connect-and-windows-10-display-scaling-15-4k-display-1019492#post1226541
Beyond that I don't see, sorry, for more help contact TomTom customer support:
:flag_se: Sverige (Sweden)
077-662-00-10
Måndag-Fredag: 10:00-17:00
Regards.0
