Tomtom go basic- Connecting to a smartphone

Can't contect to my Samsung j6 any suggestions?


  • VikramKVikramK Posts: 6,235 [Moderator]
    Hi Pillyslass

    Welcome to the community!

    Could you do a soft reset(Charge the device for more than 2 hrs. Press and hold the on/off button till you hear the drum sounds) then try follow the pairing process again.

    Now try the steps suggested on the FAQ here

    Note:The GO Basic supports - Smartphone connection for accessing TomTom Services and Smartphone messages

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