TomTom stuck GO LIVE 1005 Camper and Caravan - Frozen start up screen

David01

I have a tomtom 1005 camper&caravan. The problem I have Is that it is stuck on the opening screen i.e. on the scene of the beach. I have tried the reset by holding the start button till the tomtoms sound but to no avail. is there a fix for this? Thanks.

5150user

two of my friends have the same problem after loading the latest update map v10.20

I managed to fix the one of them try loading smaller zone map rather than whole map

this has been covered in a previous thread

5150user

check out this

https://en.discussions.tomtom.com/go-800-1000-2000-series-via-series-start-20-and-60-series-mydrive-connect-19/tt-camper-1005-not-starting-since-new-map-installed-1041513

5150user

check this out :-

https://en.discussions.tomtom.com/go-800-1000-2000-series-via-series-start-20-and-60-series-mydrive-connect-19/tt-camper-1005-not-starting-since-new-map-installed-1041513

Johnst

all the same problem!

https://en.discussions.tomtom.com/go-800-1000-2000-series-via-series-start-20-and-60-series-mydrive-connect-19/tt-camper-1005-not-starting-since-new-map-installed-1041513

gr,
John

5150user

Nothing from tomtom accepting the problem and outling a resolution yet ?

2fquick

Updated last night & have stuck on start-up screen ~2 min then reboots. This just keeps repeating.
Holding down power button to reset does not help.
Any Idea show to fix?
Wish I had not updated

DougLap

Hi @2fquick

Scroll through this for ideas.

https://discussions.tomtom.com/en/discussion/1032274/go-live-1005-keeps-turning-off-freezing-rebooting/p1

Probably from about page 3 on.

Doug

Clarty123

Gutted! Just turned my sat nav on for the first time since updating and it’s too stuck on the home screen. Wouldn’t mind, I’ve only just renewed my live services through my mobile. Hope I don’t get a response about renewing my device as I will be Tomtoms biggest pain the the bottom if I am told this! WIll be on the case when I get home.

4450Dave

Same for me. I can't do a factory reset as it shuts down and restarts but doesn't get past the start screen.. Worst of all Tom Tom say its too old to service. No longer supported...

YamFazMan

Hi
@Clarty123
@4450Dave

Here's a 6 Page thread on the subject
See... https://discussions.tomtom.com/en/discussion/comment/1206959/#Comment_1206959/p1

Installing the smaller MapZone seems to work

ATB YFM