updating problems go 6100

marksandie1 Registered Users Posts: 1
Apprentice Seeker
edited January 2019 in Map purchase & installation
I've got a tomtom go 6100 I'm trying to update the life time speed camera and the map shared community and I've plugged in my device and they have downloaded but it will not update on my device it stay on waiting for device but it connected to my laptop. anybody got any ideas of what is wrong?