Problems logging in on Go6200

I have brought a go6200 and am trying to set it up, I have connected to WiFi and as soon as I get to the screen saying login to TomTom account I enter my account details which work fine on the MyDrive app and the website (I have tried resetting the password just in case) and I get an error every time saying “oops we are having trouble accessing TomTom services. Please try again later”

I have searced the problem on here and tried downloading TomTom Connect on the laptop and then trying to log in with it plugged into USB then tried to update as was suggested for another user describing the same issue but no joy.
Every solution I see says to update the device which I can’t do as it won’t let me update it without logging in....

I have reset it 10+ times and can not get past this.

bluetooth works fine, traffic works fine - i just can’t logon to update the device.

Any help would be appreciated.

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