U.K. Speed camera updates on a Tom Tom Start 60
Ozychatie
Posts: 1 [New Traveler]
edited January 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
I bought the start 60 while travelling in the U.K. some years ago. I am travelling to the U.K. in April and have updated the maps (Map of Europe) which was originally on the device.
I also have Speed Camera alerts and want to up date those too, however when I attempt to do so, the application only lists continental European countries. It says it cannot update the U.K. until the map is installed!
I have completed the map update but the U.K. is still greyed out in the Speed Camera updates. The device comes with lifetime maps and previously installed the Speed Camera feature, but it has now expired. How do I resolve this?
Any help would be greatly appreciated.
I also have Speed Camera alerts and want to up date those too, however when I attempt to do so, the application only lists continental European countries. It says it cannot update the U.K. until the map is installed!
I have completed the map update but the U.K. is still greyed out in the Speed Camera updates. The device comes with lifetime maps and previously installed the Speed Camera feature, but it has now expired. How do I resolve this?
Any help would be greatly appreciated.
0
Comments
Welcome to the community!
Similar reports were solved by a reinstall of speed camera database on the device.
So using MyDrive Connect, could you try the following:
Remove cameras: https://uk.support.tomtom.com/app/answers/detail/a_id/6830
Disconnect the device and do a soft reset the device- Press and hold the on/off button till you hear the drum sounds.
Reinstall a fresh copy: https://uk.support.tomtom.com/app/answers/detail/a_id/5536
Once again, another final soft reset when all goes well...
Regards
Vikram