The route to support is unclear

eelcodegraaff
eelcodegraaff Registered Users Posts: 11
Legendary Explorer
edited January 2019 in MyDrive Web and Apps[Route Planner]
In the past the website was clear when it came to one to one support. I was able to create a ticket and after a few days i got an answer of the support team. Now the website brings you to all kind of information but the route to a clear location where you can create a support ticket is gone. When you take customers serious, contact to a support chanel should always be available in imho.

Comments

  • dhn
    dhn Posts: 33,388
     Superuser
    Try calling:

    :flag_nl: Nederland (Holland)
    020 850 1022
    Maandag t/m vrijdag : 09:00 tot 17:30
  • eelcodegraaff
    eelcodegraaff Registered Users Posts: 11
    Legendary Explorer
    I will, but creating a support ticket would be practical. Also the website direct you to the product and then th route to go from there to a ticket seems broken.

    I will call regarding mij favorite question and good change it will cause a support ticket anyhow

    regards

    eelco

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