connecting navigation system to computer

frank004 Registered Users Posts: 1
New Traveler
edited January 2019 in Devices using TomTom HOME
When I want to update a card on my TomTom XL IQ Routes and connect it to TomTomHome, turn on the TomTom, answer the question of wanting to connect with yes, and lt looks connected, TomTomHome tells me that no navigationsystem is connected.

What to do?