Watch does not synchronize with the phone — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

Watch does not synchronize with the phone

Roberto MorenaRoberto Morena Posts: 1 [New Traveler]
edited January 2019 in Spark, Spark 3, Runner 2 and Runner 3
Dear, I would like to know when tomtom will be releasing a new software version for spark 3 that allows data synchronization between the watch and Samsung J6 mobile phone. I have this problem.

Comments

  • tfarabaughtfarabaugh Posts: 16,321
    Superusers
    They will not be. TT Sports went out of business over a year ago and ceased all production and development. The watches are what they are and will not be changing. They are not adding compatibility to the app but may make changes to keep up with the BT versions, but even that is questionable. You are going to have to sync by computer or move to another brand.

    I imagine this is not what you were hoping to hear but let me know if this answered your question. If it did, please mark it as a solution so other can look for it if they have the same question.
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