TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Device Rebooting Continuously

Hi
Since last map update (Europe_South_West v1020.9244 I'm not able to use the device once I search for a route planing, by default I get Germany map and a message stating "please wait". After some seconds the device reboot.
This means I can't use the device anymore as I can't search or choose whatever.
Please instruct how to proceed as it was working properly before.
Rgds
Mário Vieira

Comments

  • dhndhn Posts: 33,095 Superusers
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.
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