Device Rebooting Continuously

mvieira
mvieira Registered Users Posts: 1
New Traveler
edited January 2019 in Devices using TomTom HOME
Hi
Since last map update (Europe_South_West v1020.9244 I'm not able to use the device once I search for a route planing, by default I get Germany map and a message stating "please wait". After some seconds the device reboot.
This means I can't use the device anymore as I can't search or choose whatever.
Please instruct how to proceed as it was working properly before.
Rgds
Mário Vieira

Comments

  • dhn
    dhn Posts: 33,388
     Superuser
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.