TomTomGo500 not switching on

DPT
DPT Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
I have a TomTomGo500 which has been working fine until I did the update. When I switch it on it plays an extended drum intro and then nothing happens. I have charged it for 3 hours and tried to follow the recovery instructions however it will not progress past the TomTom screen. I have tried plugging it into my laptop and there is no change.

If anyone can offer any suggestions that would be great. Thank you.

Comments

  • dhn
    dhn Posts: 33,382
     Superuser
    Seek support assistance:

    :flag_gb: United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • DPT
    DPT Registered Users Posts: 2
    Apprentice Traveler
    I will do. Thank you for responding.

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