Go 5100 not using memory card

Aureum5 Registered Users Posts: 1
Apprentice Seeker
I have inserted a 32Gb memory card into my GO5100 as the internal memory was nearly full. The system sees the card, has formatted the card and for all intents and purposes should be using it. However, the system keeps reporting that I am low on memory and is not using the card for additional use and it remains empty. I have done a full reset with the card in place, the system reports the card is formatted to suit the Tomtom file system, but it continues to report the memory is low whilst a 32Gb card is installed. I have tried everything obvious to me for the 5100 to use the additional memory, but to no avail. Any hints or tips to ensure the 5100 uses this additional memory will be welcome as it's quite frustrating when updates are required and is denied due to low memory!!