Update failed several times VIA 1625 M

palikj Registered Users Posts: 1
New Traveler
edited January 2019 in Map purchase & installation
I have a VIA 1625 M navigation device. I have tried several times to update the maps and after several hours I get the message "Update failed" "contact customer support" but there is really nobody to contact and the faqs do not cover this subject.

What do I do? I think I will switch to Garmin.


  • dhn
    dhn Posts: 33,393
    Call support on Monday:

    :flag_us: United States
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST