Community Restored back to -19th December 2018

VikramKVikramK Posts: 7,750 TomTom Moderator
edited January 31 in Travel lounge
Hello all

The forum will be offline for approximately 60 seconds at 4 PM CET today [3rd January 2018]

This is because we are restoring the English Community to an earlier date -19th December 2018.

Something went wrong which resulted in several forum account deletions on 20th December 2018. :(

A restore is the only way to solve/fix this problem. This process will restore all the lost profiles but unfortunately all activity (posts/topics) and profiles that have been posted/registered from 19th December onwards will no longer be available and will be lost.

If you registered on the forum on or after the 19th, your TomTom account is unaffected but your profile and the username on the community gets deleted. To continue using the forum you will have to register again.

We apologise for this difficulty and going forward, we will ensure that this issue won’t occur again.

Thank you for understanding.

Regards
Vikram
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Comments

  • dhndhn Posts: 33,184 Superusers
    Supposedly, this subforum shows a post by you (@VikramK) from 5 minutes ago. I don't see it.
  • dmulvdmulv Posts: 608 Superuser
    Just to clarify, the accounts referenced in VikramK's post are not the same as those used for logging in to MyDrive, TomTom HOME, etc.. - which are entirely unconnected.

    So if you are unlucky to lose your forum account, the account used for updating your device will be unaffected.
  • NiallNiall Posts: 10,548 Superuser
    Also note that ALL private messages (PMs) since 19th Dec have also been deleted :(
    Help others identify useful content :- - If someone posted something that was helpful? Click the Like button 👍

    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
  • StefanStefan Posts: 6,090 Superusers
    Kinda miss the other profile.. :kissing_closed_eyes: ..

    5a41c38f95264.jpeg
  • YamFazManYamFazMan Posts: 14,765 Superusers
    VikramK wrote:
    Hello all

    The forum will be offline for approximately 60 seconds at 4 PM CET today [3rd January 2018]

    This is because we are restoring the English Community to an earlier date -19th December 2018.
    Wahooooooo !!!!
    Christmas II the sequel... More Pressies to unwrap :santa:

    ATB Len
    Help others identify useful content...
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    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
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